Code of Fair Trading
FOR AN UP-TO-DATE AND DETAILED EXPLANATION OF THE TRADE FEDERATIONS LATEST CODE OF FAIR TRADING YOU SHOULD CONTACT AESIF LTD ON THE FEDERATIONS OFFICIAL WEBSITE. You can find their new website by searching from the Google Search box above.
But as a basic outline, their code which members have to abide by to stay members is listed below.....
All members follow a Code of Fair Trading and have
undertaken to act in good faith in all dealings
with customers.
The Code is in addition to the customer's statutory
rights and takes nothing away from them.
Membership of the Federation is available to companies
which Construct, Install or manufacture automation
of Door, Gate, Barrier' Entrance systems. Admission
to membership is at the discretion of the Executive
Committee.
The Federation's Code covers the design, installation,
maintenance & commissioning of Automatic Entrance Systems, together with any associated civil engineering
and energy management systems forming an integral
part of the particular package of work.
Before the work commences the Federation member,
wherever possible will provide an estimate in writing
and will provide a clear description of the work
and the duration for which the price applies. The
estimate will state whether the price is firm for
the work described or subject to fluctuations in
the costs of labour and material. It will cover
the requirement for interim or stage payments as
agreed.
Before the work commences
the Federation member, wherever possible will provide
an estimate in writing and will provide a clear description
of the work and the duration for which the price applies.
The estimate will state whether the price is firm for
the work described or subject to fluctuations in the costs
of labour and material. It will cover the requirement
for interim or stage payments as agreed.
Where it is not possible to provide a written estimate,
for example, when work is undertaken in an emergency or,
due to risk of physical injury or problems such as access,
the work cannot be accurately surveyed, the AESIF member
will endeavour to do the work in the most economic way
and to use its expert knowledge for the benefit of the
customer.
Where possible the AESIF member will advise the customer
of the basis for charging for such emergency work.
Wherever practical the AESIF member will state the expected
dates for the start and completion of the work and keep
the customer informed of any variation from these dates.
He/she will endeavour to keep the customer informed on
all situations. |